Frequently asked questions
Q: I have seen more than one vacancy that I wish to apply for. Can I use the same application for them?
A: Unfortunately not as all vacancies require different competencies / skills. We highly recommend that you read each job description first before completing an application form for each position.
Q: I need advice on how to complete the application form.
A: Guidelines are written above each section of the application form. Please take your time when completing the application as the information you enter is used in our sifting and short listing process. Think carefully about your skills and experience and relate them to the role you are applying for.
Q: I am experiencing difficulties with the online application form, who do I contact?
A: Please email firstname.lastname@example.org, detailing the difficulty you are having.
Q: How do you use the personal information that I provide?
A: When you give us personal information through the application process, we only use it for recruitment. We won’t use your details for marketing or pass them on to any third parties.
Q: How long will it take for my application to be processed?
A: This depends on the number of applications we receive. Our time frame for processing applications is usually two weeks – this is to give us time for the screening process and organising assessment dates.
Q: Will you contact me if my application is unsuccessful?
A: Because of the number of applications we get, we’re unable to write back or give individual feedback if you’re unsuccessful at this stage. If you haven’t heard from us within three weeks of the vacancy closing date, you should assume your application has been unsuccessful on this occasion.
Q: What is your recruitment process?
A: If you have been shortlisted, the process will usually be an assessment day consisting of:
You will be asked to bring Proof of eligibility to work in the UK (i.e. valid passport) details of which will be included in your invite letter.
Q: Working Links works with vulnerable groups of people. Will I have to complete a CRB form or Disclosure Scotland?
A: Yes, if your application is successful. You will need to fill one in when you receive your offer of employment letter.
Q: I work for a recruitment agency and would like to contact you directly to discuss our services – who do I contact?
A: We have a finalised PSL which will be reviewed on an annual basis. Please send correspondence to email@example.com and if we need more information, we will contact you.