Case Managers are responsible for working with people to help them lead a crime free lifestyle – building positive relationships with individuals, supporting rehabilitation in to their communities, reducing their risk of reoffending and ensuring their needs are met along the way.
The role is extremely rewarding as you’ll have a real impact on someone’s life. And although your work is varied and diverse, everything we do is underpinned by a common social purpose, a strong set of values and a shared commitment to putting the people which need our support at the heart of our services.
This is a hands-on role where your training and judgement is key, as you balance the needs of the individual against the risk to the public and take action where necessary.
You work directly with service users – assessing and managing risk of offending and harm; sentence planning; and supervising and enforcing Community Orders, licences and prison licences. You assess service user needs to achieve community reintegration, monitor their progress and help them to achieve the successful completion of their orders / licences. You also keep records and prepare documentation and reports.
You also work with local agencies and partners to provide solutions for some of the most disadvantaged and challenging individuals to help them in to employment, accommodation, to return to family homes, to build better relationships – and other rehabilitative steps to support them to remain crime free.
You will be encouraged to make improvements to ways of working to help people remain in the community and to help them make the most of the support available in the community.
Experienced Case Managers will have the opportunity to mentor less experienced practitioners or unqualified practitioners seeking a career in probation rehabilitation services.
A qualified Probation Officer or Social Worker, you’ll need to be able to demonstrate your previous experience of supporting vulnerable people and your knowledge of relevant legislation. It’s important you’re a people person who can easily build relationships too, with knowledge and experience of local specialist networks and provision. You need to be organised, motivated, passionate and creative. We’re looking for forward thinking people who are able to make things happen – and quickly.
Starting salary of £29’038, with potential earnings of up to £36,084 dependent on experience
Flexible benefits scheme
Generous annual leave
Employee Assistance programme and a variety of wellbeing services to support a healthy lifestyle
Training and development support
The role will have standardised working hours – 37 hours a week, Monday to Friday – and we are also committed to supporting and encouraging your Continuing Professional Development.
Applications for part time working are welcome.
Download the Case Manager job description to find out more.
In April 2016, we became a Living Wage accredited employer – paying at least £8.25 an hour, or £9.40 an hour in London.